Non-availability of query data
Incident Report for Product
Resolved
Incident is now resolved: we confirmed that all the last day incoming data was available again through our query (restitution) API around April 14th 2018 00:30 EST-DST.
Please accept our apologies for the inconvenient.
Posted Apr 14, 2018 - 08:04 EDT
Monitoring
Our platform is now catching up with today event backlog, and everything should be available in a few hours, depending traffic.
Posted Apr 13, 2018 - 21:51 EDT
Investigating
Due to multiple failures in our query (restitution) back-end, no data past April 13 2018 14:08 EDT is currently available.
No incoming (ingestion) data is being lost, and we expect full availability in the near future.
We are currently working to resolve the incident.
Posted Apr 13, 2018 - 16:14 EDT